Important - Due to COVID-19 and Brexit there might be slight delay in the delivery of your parcel.
There are delays worldwide due to staff shortages within the postal system, an influx of post, and fewer transport links, as well as the addition of further customs checks due to Brexit.
European (outside UK) customers have reported delays of up to 2 weeks, US customers have reported delays of up to 3 weeks, and Australian customers have reported delays of up to 4 weeks.
Please click here to view Royal Mail's International Incident Bulletin for information on your country.
Thank you for your patience and understanding,
The Aliciasotherland team
|Royal Mail Tracked 48||2 working days||
£3.50 or FREE when you spend over £50
|Orders placed after 12pm GMT midday will be dispatched next working day|
|Royal Mail Tracked 24||Next working day*||
£4.50 or FREE when you spend over £100
Orders placed after 12pm GMT midday will be dispatched next working day
Royal Mail Tracked
|3-5 working days||
|Rest of World||
Royal Mail Tracked
|6-7 working days||
|FedEx World Express||1-3 working days||from £28|
Royal Mail are working with their airline and postal/courier partners across the globe to maintain services, however delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing.
The number of countries that Royal Mail can access is changing daily. Most major export routes remain open, and Royal Mail continue to accept and process mail, although customers may experience varying levels of delay.
As of 22.03.2021 we are unable to ship / there are delays to the following countries for the foreseeable:
- Antigua and Barbuda
- Ascension Islands & St Helena
- British Virgin Islands
- Burkina Faso
- Cayman Islands
- Czech Republic
- Dominican Republic
- El Salvador
- Equatorial Guinea
- French Polynesia
- Haiti (unable to ship here)
- Hong Kong
- Iran (Islamic Republic of)
- New Caledonia
- New Zealand
- Nicaragua (unable to ship here)
- Papua New Guinea
- Republic of Guinea
- Republic of Ireland
- Reunion Island
- Saudi Arabia
- Sierra Leone
- South Africa
- South Korea
- Sri Lanka
- St. Kitts and Nevis
- St. Lucia
- St. Vincent and the Grenadines
- Trinidad & Tobago
- United Arab Emirates
- Ukraine - Crimea & Sevastopol Regions (unable to ship here)
- Venezuela (unable to ship here)
Please be aware that the above delivery times are just estimates and can sometimes take longer during busy times. Please also take into account that the above times are not inclusive of the 48 hours it can take to dispatch your order. We do not provide money-back guarantees for parcels that take longer than usual.